Business Intelligence & AI Automation Analyst (Bilingual, Hybrid)

About the role

Iron Mountain is hiring an Analyst / Senior Analyst in Business Intelligence & AI Automation for its Business Intelligence & Analytics team in Bogotá. The role goes beyond traditional dashboarding, turning complex data into clear, actionable insights for Finance, Sales, Customer Experience and Operations. It is a hybrid position with a minimum of 3 days per week in the office.

Key responsibilities

• Analyze business, financial, operational and customer data to spot trends, diagnose bottlenecks and recommend actions that speed up leadership decisions.
• Design, improve and maintain accurate, executive-friendly dashboards and reports that replace vanity metrics with actionable intelligence.
• Identify repetitive reporting and data-preparation tasks and use AI tools, summarization and orchestration platforms to automate them and build self-service solutions.
• Work with Finance, Customer Experience, Sales and Operations to find root causes behind business needs and challenge unclear requests constructively.
• Own analytics projects end to end, from scoping through execution, communicating risks and delivering polished, reliable outputs.

Required profile

• 2-6 years of experience in analytics, BI, reporting, automation or data-focused roles; exceptional recent graduates with strong technical and commercial aptitude will also be considered.
• Bachelor's degree in Engineering, Analytics, Computer Science, Finance, Business, Mathematics or a related quantitative field.
• Professional working proficiency in spoken and written English, able to explain complex technical findings clearly to global stakeholders.

Required skills

• Strong SQL and working proficiency in Python for data processing or automation.
• Hands-on BI tools such as Tableau, Power BI or Looker Studio, and cloud platforms such as BigQuery.
• Familiarity with modern AI ecosystems such as Vertex AI, generative AI tools, copilots, APIs and workflow orchestration platforms.

What we offer

• Competitive compensation and benefits aligned with experience.
• Paid time off and local holidays.
• Flexible hybrid work arrangements.
• Health, wellness and retirement plans.
• Opportunities for continuous learning in analytics and AI.