Client Operations Coordinator (Remote, Contract)

About the role

We are seeking a detail‑oriented Client Operations Coordinator to ensure smooth client engagements for our online legal and registered‑agent services. Working remotely, you will be the primary professional contact for clients throughout their journey.

Key responsibilities

• Coordinate and schedule client meetings across multiple international time zones.
• Serve as a responsive, professional point of contact for all client communications.
• Prepare, process, and track client documents and related follow‑ups accurately and on time.
• Maintain internal records, files, and the CRM system up to date.
• Provide day‑to‑day operational support to the team and escalate items as appropriate.

Required profile

• 2+ years experience in client operations, executive/administrative support, customer success, or a comparable coordination role.
• Excellent written and spoken English; comfortable as a professional, client‑facing voice.
• Strong overlap with U.S. Mountain Time working hours and flexibility for other regions.
• Highly organized, reliable, and detail‑oriented with strong follow‑through.
• Ability to work independently in a fully remote team.
• Discretion and sound judgment handling confidential client and financial information.
• Familiarity with U.S. business formation or registered‑agent services; experience with law firms or CPA firms is a plus.

Required skills

• Proficiency with CRM software.
• Experience using video‑conferencing platforms.
• Comfort with cloud document collaboration tools (e.g., Google Workspace).

What we offer

• Fully remote contract position (1099) with flexible Monday‑Friday schedule aligned to U.S. Mountain Time.
• Monthly compensation of $1,500‑$2,000 USD.
• Small, supportive team working directly with the founder.
• Paid time off.