Customer Support & Content Moderation Operator (Remote, Week Shift)

About the role

We are seeking a reliable, detail‑oriented Customer Support & Content Moderation Operator to help keep our platform safe and high‑quality. The role is fully remote, working a fixed week‑shift schedule, and directly impacts user experience and community trust.

Key responsibilities

• Monitor and moderate advertisements to ensure compliance with platform guidelines.
• Identify and remove spam or inappropriate content.
• Perform content checks using internal moderation tools (no phone or live‑chat interaction).
• Maintain a clean and smooth user experience across the platform.
• Report progress and issues to the manager during daily remote check‑ins.

Required profile

• Strong attention to detail and consistency in following moderation rules.
• Familiarity with back‑office tools and digital work environments.
• Fluent written and spoken English and Spanish; Italian or Portuguese a plus.
• Ability to work independently, meet daily quality standards, and adhere to the assigned shift.
• Availability for 5 days a week, 6 hours per day (12:00–18:00 COT / 18:00–00:00 CET).

Required skills

What we offer

• Fixed monthly compensation of $300 plus a $60 performance bonus.
• Ongoing, stable collaboration with a minimum 6‑month commitment.
• Flexible remote work with clear responsibilities.
• Two days of training before starting live operations.
• Supportive team and structured daily workflow.