Deployment Strategist - Argentina / Colombia

About the role

Salesforce is hiring Deployment Strategists, customer-facing advisors who define AI strategy, shape agentic solutions and drive adoption for enterprise customers. Working with Forward Deployed Engineers, you turn complex business challenges into agentic AI deployments that go live. Engagements are focused and time-bound, typically 12 weeks or less, and may cover a single account or several customers at once.

Key responsibilities

• Lead end-to-end customer engagement across identify, commit, deploy and consume, owning outcomes at each stage
• Define the customer's Agentic AI strategy and roadmap, lead design workshops and agent design sessions, and architect solutions across Salesforce's agentic AI platform, Data Cloud and enterprise systems with responsible AI governance
• Manage delivery timelines, stakeholder communication, risk escalation and progress reporting
• Own adoption, consumption and expansion metrics, and drive value realisation
• Partner with the engineering team and act as the primary customer contact, presenting proposals and outcomes in business value terms
• Assess customer readiness for AI adoption and guide change management and process transformation
• Turn field insights into product feedback for the Agentic AI platform roadmap

Required profile

• 4+ years in strategic solutioning, technical advisory or delivery leadership for enterprise cloud or SaaS
• Degree in Computer Science or a related field
• Prior customer-facing delivery experience (consulting, professional services or technical advisory)
• Proven ability to lead complex, ambiguous engagements end-to-end
• Ability to travel 25% of the time to customer sites

Required skills

• Demonstrated understanding of the Salesforce platform, including Agentic AI and Data Cloud
• Working knowledge of Python, JavaScript, Java or Apex
• Experience leading AI/LLM solution design, including agentic AI strategy, conversation design and responsible AI practices
• Project and programme management skills
• Preferred: Salesforce Data Cloud, Agentforce and CRM certifications; experience in regulated industries; background in change management