Executive Assistant – Finance & Operations Support

About the role

We are seeking a proactive Executive Assistant to support a fast‑growing home services company. The role focuses on streamlining invoicing, collections, and daily operations while providing high‑level administrative support to the founder.

Key responsibilities

• Follow up on past‑due invoices, track aging accounts receivable, and collect missing client documentation.
• Provide phone coverage, handle customer service inquiries, and assist with dispatch and scheduling for field technicians.
• Process incoming web forms, lead inquiries, and general email correspondence.
• Liaise with the website developer to implement updates, tweaks, and changes.
• Perform routine administrative tasks to free up the business owner’s time.

Required profile

• Prior experience with US‑based home services, plumbing, HVAC, or construction firms.
• Near‑native English fluency, comfortable speaking with American clients on financial matters.
• Assertive, professional communication style, especially for outbound collections calls.
• Tech‑savvy learner able to navigate multiple software platforms and CRM systems.
• Familiarity with Facebook and other social media platforms is a plus.

Required skills

• CRM systems
• Scheduling tools
• Website management platforms
• Facebook (social media)

What we offer

• Full‑time remote position with flexible hours (8 am–5 pm EST).
• Competitive salary based on location.
• Opportunity to work directly with senior leadership in a fast‑growing company.