Executive Assistant & Office Manager (Remote, Colombia)

About the role

Brothers In Arms Tree Services is seeking a proactive Executive Assistant / Office Manager to support daily operations and enhance customer experience. This full‑time remote position is based in Colombia and offers an hourly rate of $8‑$11.

Key responsibilities

• Answer incoming calls, texts, and emails, serving as the first point of contact for customers.
• Schedule and confirm tree‑service estimates, routing technical queries to the appropriate team members.
• Maintain up‑to‑date customer records, job notes, and appointments within the CRM.
• Organize office documents, Google Drive files, and track vehicle, trailer, and insurance registrations.
• Assist the owner with calendar management, reminders, and daily priorities.
• Create and update SOPs, checklists, and office processes.
• Support employee onboarding paperwork and basic business‑development tasks.
• Communicate clearly with internal teams to ensure information flow and help build efficient systems.

Required profile

• Fluent English communication skills.
• Strong organizational abilities and attention to detail.
• Experience in office management, executive assistance, or similar administrative roles.
• Customer‑service mindset with the ability to handle inquiries professionally.

Required skills

• Google Drive
• CRM (any platform)

What we offer

• Remote work flexibility.
• Competitive hourly compensation.
• Opportunity to contribute to a growing tree‑service company.