Executive Assistant / Office Manager (Remote – Latin America)

About the role

We are looking for a proactive Executive Assistant / Office Manager to support the owner of Brothers In Arms Tree Services. Working remotely, you will streamline daily operations, manage customer interactions and help the company grow its reputation for exceptional service.

Key responsibilities

• Answer incoming calls, texts and emails, acting as the first point of contact for new and existing customers.
• Schedule and confirm tree‑service estimates, coordinate with the sales/estimating team and follow up on pending quotes.
• Maintain accurate customer records, job notes and appointments in the company CRM and organize files in Google Drive.
• Track vehicle, trailer and insurance registrations, ensuring renewal dates are met.
• Assist the owner with calendar management, reminders and daily priorities.
• Create and update SOPs, checklists and office processes, and support employee onboarding paperwork.
• Conduct basic business‑development research, reporting and administrative projects.
• Collaborate with internal teams to improve systems and keep information flowing smoothly.

Required profile

• Fluent English communication skills, both written and spoken.
• Experience in office administration, executive assistance or customer service.
• Strong organizational abilities and attention to detail.
• Comfortable working remotely for residents of Colombia, Argentina, Peru or Chile.

Required skills

• Proficiency with Google Drive.

What we offer

• Competitive hourly wage of USD 8‑11.
• Full‑time remote position with flexible schedule.
• Opportunity to contribute to a growing tree‑service company.