Founder Operations Lead – Executive Assistant

About the role

We are looking for a Founder Operations Lead to act as a high‑trust partner for our CEO and founding team. This role blends the responsibilities of a traditional executive assistant with those of a junior chief of staff, providing structure and momentum across all core workflows in a fast‑moving startup.

Key responsibilities

• Manage recurring operational deadlines, follow‑ups, and administrative workflows to ensure nothing falls through the cracks.
• Coordinate bookkeeping, accounting setup, tax paperwork, payroll follow‑ups, vendor forms, contractor agreements, and document signatures.
• Track contractor, vendor, and service‑provider processes, summarize open issues, and drive them to completion.
• Set up and maintain lightweight systems for CRM, customer pipeline tracking, business‑development follow‑ups, demo scheduling, and note management.
• Surface relevant deadlines and opportunities such as conferences, recruiting events, grant windows, and speaking engagements.
• Organise company events, customer visits, investor meetings, and other high‑leverage external touchpoints.
• Support recruiting logistics, including job postings, candidate tracking, interview scheduling, reference checks, and offer coordination.
• Prepare and maintain investor updates, data‑room organization, board folders, and follow‑up lists.
• Identify and drive improvement projects like website updates, CRM cleanup, and recruiting collateral.
• Build and maintain trackers, templates, checklists, and simple operating systems that increase clarity without adding bureaucracy.

Required profile

• 2–6+ years of experience in startup operations, founder support, chief of staff, or a similar high‑context generalist role.
• Proven ability to work independently, anticipate needs, and create structure from scratch.
• Extremely organized, reliable, and discreet with experience handling sensitive information.
• Strong written and verbal communication skills for drafting emails, summaries, and investor updates.

Required skills

• Proficiency with spreadsheets
• Experience using CRM systems
• Advanced calendar management
• Document organization tools
• Task tracking software
• Lightweight project management tools