Freight Dispatch Specialist – Remote

About the role

ML NORTH TRUCKING is seeking a remote Freight Dispatch Specialist to support its refrigerated freight operations along the East Coast. You will ensure efficient load booking, driver coordination, and real‑time shipment monitoring to maintain reliable service for customers.

Key responsibilities

• Find, evaluate, and book loads through load boards, freight booking platforms, and broker relationships, negotiating rates while accounting for routes and equipment availability.
• Confirm service terms and coordinate driver assignments, pickup and delivery appointments, and load instructions.
• Monitor shipments in real time, provide updates to brokers, and address delays, scheduling changes, and operational issues.
• Verify temperature and handling instructions for refrigerated freight.
• Follow each shipment through completion, coordinating with drivers and internal operational leadership.

Required profile

• At least one year of freight dispatch experience in the U.S. trucking industry.
• Strong written and verbal English communication (B2 level or higher) and broker negotiation skills.
• Ability to work independently, manage multiple priorities, and solve problems.
• Full‑time availability during Eastern Time business hours with reliable internet and a suitable remote workspace.

Required skills

• Load boards
• Freight booking platforms
• Shipment tracking systems
• Bills of Lading handling
• Transportation Management Systems (TMS)
• Microsoft Excel