Hotel Sales & Operations Coordinator (Remote, Bogotá)

About the role

The Extended, a New York-based boutique luxury hospitality and travel company, manages hotel sourcing, group room blocks, contract negotiations, reservations and hotel relationships for weddings, corporate events and private clients. It is hiring a full-time, remote Hotel Sales & Operations Coordinator based in Bogotá, Colombia, to support its hotel operations and manage a growing portfolio of group bookings. The schedule is 40 hours per week with overlap during U.S. Eastern business hours.

Key responsibilities

• Communicate with hotel sales and reservations teams for group rates, availability, proposals and contract revisions, and follow up on outstanding requests.
• Draft professional emails, assist with hotel comparisons, rate negotiations and proposal preparation, and review group contracts for accuracy, tracking rates, dates, cancellation policies, attrition requirements, cutoff dates, deposits and commissions.
• Oversee day-to-day administration of room blocks for weddings, corporate events and private groups, monitor pickup and booking deadlines, and verify reservation details.
• Maintain organized Google Sheets trackers, documents and correspondence, and keep deadlines and contract records up to date.
• Support communication with wedding planners and hospitality partners, and identify process improvements.

Required profile

• Previous experience in hotel reservations, hotel sales coordination, group bookings, hospitality operations or a closely related field.
• Exceptional written and spoken English, with strong attention to detail and organizational skills.
• Ability to work independently, prioritize and manage multiple projects and deadlines.
• Availability to overlap with U.S. Eastern Time business hours.
• Highly preferred: experience with luxury or international hotel brands, hotel group sales or reservations backgrounds, familiarity with group contracts and attrition clauses, and experience supporting U.S. or international clients.

Required skills

• Proficiency in Google Workspace (Gmail, Google Sheets, Google Drive).
• Professional written communication and contract review.

What we offer

• Compensation of $800-$1,000 USD per month, depending on experience.
• Full-time remote position with long-term opportunity and direct collaboration with the founder.

To apply, send your resume and a brief introduction about your hotel sales, reservations or hospitality operations experience. Shortlisted candidates receive a brief paid practical assessment.