Junior IT Support & Apple Technical Specialist
Empresa Confidencial · Bogota
Job description
About the role
We are looking for a Junior IT Support Technician who will also act as an Apple Technical Specialist, providing on‑site support for Macintosh devices and related software in our Bogota office.
Key responsibilities
- Provide first‑line support for Macintosh OS and Apple hardware across multiple employee locations.
- Troubleshoot and resolve issues using tools such as JAMF Pro, Google Workspace and Microsoft Office.
- Assist customers with technical problems while maintaining professionalism in stressful situations.
Required profile
- Minimum 2 years of experience, including work in an Apple Store or Mac Center.
- Fluent English (B2/C1 level) and ability to read technical manuals.
- Strong customer‑service orientation and ability to conduct research on diverse computing issues.
Required skills
- Macintosh OS
- Apple hardware
- Google Workspace
- JAMF Pro
- SalesForce
- Microsoft Office
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Published 1 day ago
Expires 1 month from now
3 views · 0 interested
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Empresa Confidencial
Bogota