Key Account Manager – Strategic B2B Sales

About the role

We are looking for a proactive Key Account Manager to lead the development of strategic B2B accounts for Proximus Global, a leader in communications and digital identity solutions. You will act as a trusted advisor for our enterprise clients, driving growth and ensuring a seamless experience across our portfolio of voice, messaging, IoT and CPaaS services.

Key responsibilities

• Build and nurture long‑term relationships with strategic customers.
• Identify and pursue upselling and cross‑selling opportunities to expand revenue.
• Design and implement result‑oriented commercial strategies aligned with client needs.
• Collaborate closely with internal product, operations and support teams to guarantee exceptional service delivery.
• Monitor market trends, especially in wholesale, to inform account plans.

Required profile

• 3‑5 years of B2B sales experience, preferably in technology, SaaS or CPaaS.
• Proficiency with CRM systems and standard office applications.
• Intermediate to advanced English communication skills.
• Strong negotiation, analytical and client‑relationship abilities.
• Knowledge of the wholesale market is a plus.

Required skills

• CRM
• Microsoft Office

What we offer

• A dynamic, collaborative and multicultural work environment.
• Autonomy to make an impact and grow professionally.
• Inclusive culture that supports equal opportunities and reasonable accommodations.