Manager, Business Intelligence & Projects

About the role

Reporting to the Senior Manager, Business Intelligence, AML Operations, and based in Bogotá, Colombia, the Manager leads the design, development and delivery of reporting, metrics, dashboards and analytics that support decision-making for business units, management and executives. The role also supports the Senior Manager in maintaining and improving the Business Intelligence model and in delivering projects on process optimization, automation and data analytics, in compliance with regulations and internal policies.

Key responsibilities

• Support the Business Intelligence strategy and roadmap for AML Operations, and ensure reporting objectives are met through KPI tracking, data consistency checks and timely reports and dashboards.
• Act as subject matter expert on reports, metrics and analytics: pull and investigate large volumes of data from core applications, build data processes, develop Power BI dashboards and advanced analytics and predictive models.
• Standardize metrics across AML units in Canada and International Banking, and support the implementation of process optimization, automation and data analytics projects, including project documentation and business cases.
• Lead, coach and manage the Business Intelligence team, set priorities, review deliverables and manage performance.
• Maintain process documentation, update staffing models and forecasts, and build strong working relationships with business units, technology teams and other reporting teams.
• Ensure internal customer satisfaction, respect the bank's risk appetite, and promote a high-performance, compliant team culture.

Required profile

• Bachelor's degree in Industrial Engineering, Computer Science, Management Information Systems, Business Administration or a related field.
• Minimum 3 years of experience in financial services in Business Intelligence, reporting or analytics; AML, Compliance or Operations experience preferred.
• Minimum 2 years of experience leading or managing analytics teams.
• Bilingual English/Spanish at an advanced level, with strong written and oral communication skills.

Required skills

• Advanced proficiency in Python and SQL, including relational databases, data mining tools and data mapping; Machine Learning experience preferred.
• Advanced knowledge of Power BI or Tableau.
• Knowledge of statistical analysis and forecasting methods; AML/ATF and sanctions knowledge preferred.
• Project management skills, including Six Sigma (or Lean Six Sigma) knowledge or certification, are a plus.