Outbound Sales Team Lead

About the role

We are seeking an experienced Outbound Sales Team Lead to manage a team of sales representatives, drive performance and consistently achieve targets. The ideal candidate combines strong leadership with a proven sales background and coaching experience in a target‑driven environment.

Key responsibilities

• Lead, coach and motivate outbound sales representatives to meet sales targets.
• Monitor KPIs such as conversion rates, productivity and revenue.
• Develop action plans to improve sales performance and team results.
• Provide regular coaching, feedback and performance evaluations.
• Support sales strategies, objection handling and closing techniques.
• Ensure compliance with campaign procedures and quality standards.
• Prepare performance reports and communicate results to management.

Required profile

• Previous experience as a Team Lead or Supervisor in outbound sales, preferably in a BPO environment.
• Proven track record of achieving sales targets and managing KPIs.
• Strong coaching, leadership and communication skills.
• Knowledge of outbound sales strategies and objection handling.
• Ability to analyze performance data and implement improvement plans.
• Availability to work on‑site in Barranquilla and accommodate operational schedules.

What we offer

• Competitive salary package with sales commissions.
• Indefinite‑term employment contract.
• Paid training and transportation support (subject to company policy).
• Career growth and development opportunities.