Partner Account Manager

About the role

The Partner Account Manager oversees channel partner administration, handling account renewals, upgrades, customer service and maintenance escalation. The role also ensures timely coordination of all partner support requirements.

Key responsibilities

• Pitches, qualifies and closes data‑center maintenance contract renewals and upgrades using technical selling skills.
• Manages opportunities throughout the full solution‑selling process, leveraging sales tools and resources.
• Identifies decision‑makers, develops relationships at multiple account levels, and initiates timely communications via calls and on‑site visits.
• Develops annual sales plans with the EVP of Sales and drives strategic conversations between territory reps and partners.
• Maintains accurate activity records in the CRM system and prepares regular reports and quotes.

Required profile

• Minimum five years of sales experience, including IT‑oriented sales.
• Bachelor’s degree required.
• Willingness to travel up to 10% of the time.

Required skills

• Proficiency with CRM platforms.
• Knowledge of computers, servers and storage solutions.