Project Manager Software Implementation

About the role

Sutherland is seeking an experienced Project Manager to lead software implementation projects for NICE Software Solutions. The role involves end‑to‑end management of projects, ensuring delivery on time, within budget, and to the required quality standards.

Key responsibilities

• Plan, execute, monitor, and close projects across all phases (initiation, planning, execution, control, closing).
• Manage scope, schedule, cost, quality, resources, communications, risks, procurement, and stakeholder relationships.
• Apply NICE project management methodology, tools, and templates to define tasks and create project plans.
• Serve as the single point of contact for assigned projects, representing NICE in internal and external forums.
• Proactively manage issues, provide visibility, and escalate when necessary.
• Report project status to stakeholders on agreed frequencies and maintain revenue forecasts.
• Measure delivery quality and efficiency, share lessons learned, and contribute to methodology improvements.

Required profile

• Minimum 5 years of proven experience as a Project Manager in a matrix environment.
• Experience with international clients and delivering software solutions.
• Hands‑on experience managing the full software SDLC, including discovery, design, and development.
• Strong ability to build and maintain customer relationships and handle both business and technical issues.
• Ability to work in a highly dynamic, global collaborative team.
• Strong business acumen, revenue forecasting, and budget management skills.

Required skills

• PMP certification (desirable).
• Bachelor’s or Master’s degree in systems engineering or related field.
• Proficient communication skills in English.