Sales Trainer

About the role

The Sales Trainer designs and delivers high‑impact training programs that boost sales knowledge and performance across the organization. Working with internal and external stakeholders, you will create tailored content for a fast‑paced campaign environment and act as a role model for trainees.

Key responsibilities

• Design, develop and implement training programs aligned with campaign goals.
• Deliver training sessions to groups of 30+ new hires and up‑skill existing sellers.
• Measure training effectiveness using focus groups, interviews and surveys, and refine content accordingly.
• Participate in client Train‑the‑Trainer sessions and translate insights into innovative solutions.
• Collaborate with operations management to evaluate new‑hire performance and ensure training objectives are met.
• Stay current on client products, services, policies and procedures, recommending updates to training materials.

Required profile

• Minimum 2 years of operations training experience with a sales focus.
• Proven experience delivering training to large classes (30+ participants).
• Excellent written and verbal English communication (C1 level or higher).
• Strong relationship‑building skills with senior‑level technical staff.
• Advanced problem‑solving, analytical and sales expertise.
• Track record of designing high‑impact training initiatives and driving performance metrics.

Required skills