Sea Logistics Intermodal Expert

About the role

Kuehne+Nagel is looking for a Sea Logistics Intermodal Expert to join its Freight Forwarding team. You will coordinate and monitor intermodal transportation operations, ensuring efficient cargo movements and an outstanding customer experience. You will work closely with customers, transportation providers, terminals and internal teams so that shipments are coordinated, tracked and executed according to service requirements.

Key responsibilities

• Coordinate and monitor intermodal transportation operations so cargo moves smoothly and on time.
• Receive, review and validate transportation orders, checking that information and documentation are complete and accurate.
• Enter and maintain shipment information in operational systems, keeping data accurate and orders managed properly.
• Coordinate load and empty container movements with dispatch teams, providers, customers and terminals.
• Schedule and manage terminal appointments through customer and terminal platforms.
• Monitor shipments and proactively identify delays, exceptions and potential service disruptions.
• Maintain regular contact with customers and stakeholders, giving timely updates on status and changes.
• Collaborate with Dispatch, Operations and other departments, and keep operational documentation up to date.
• Follow up on incidents and look for ways to improve processes, service levels and customer experience.

Required profile

• Background in International Business, Logistics, Foreign Trade, Supply Chain Management or a related field.
• Previous experience in logistics, transportation, freight forwarding, intermodal operations or logistics customer service.
• Knowledge of transportation coordination, shipment tracking, container movements and terminal operations.
• Experience handling customer orders, operational documentation and transportation information.
• Good command of English.

Required skills

• Strong verbal and written communication with customers, vendors and internal stakeholders.
• Organizational skills and attention to detail in a fast-paced environment.
• Problem-solving and collaborative, customer-focused approach.
• Proficiency in Microsoft Office and navigation of operational systems, customer portals and transportation platforms.

What we offer

• A global logistics environment with international teams.
• Development of expertise in intermodal transportation and supply chain operations.
• Exposure to international transportation processes and cross-functional operations.
• A company that values teamwork, continuous improvement and professional development.