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Senior Admin Associate – Collections & Credit

hcmportal · Co - Medellin Ii Global Business Services-Gbs (Comel)

New
Indefinido Senior 🇬🇧 English
Microsoft Office

Job description

About the role

This role is part of UPS Global Business Services, focusing on collections and credit administration. The associate will manage customer billing requests, improve cash flow, and reduce delinquency across multiple products and services.

Key responsibilities

  • Provide excellent customer service and respond to inquiries within SLA.
  • Identify, prioritize, and resolve complex payment issues.
  • Develop, create, and analyze collection and accounts receivable reports.
  • Update customer and stakeholder information using various software programs.
  • Monitor and maintain assigned customer accounts and submit write‑off recommendations.

Required profile

  • Bachelor’s degree or international equivalent, preferably in Business or related field.
  • Prior collections experience with strong organizational and prioritization skills.
  • Basic negotiation skills and ability to handle objections.
  • Proficiency in Microsoft Office products.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec hcmportal.
Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.
Le contrat proposé est un Indefinido basé à Co - Medellin Ii Global Business Services-Gbs (Comel).
Source : ats:workday

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Published 1 hour ago

Expires 1 month from now

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hcmportal

Co - Medellin Ii Global Business Services-Gbs (Comel)