Senior Digital Designer & UX/UI Specialist

About the role

TTEC is hiring a Senior Digital-First Designer (UX/UI) to work hybrid in Bogotá, Colombia, within its marketing department. The role combines UX/UI, visual creativity and brand design, focusing on high-quality, user-centered web experiences. It acts as the primary design leader for the PERCEPTA brand and the UX/UI leader across the TTEC web ecosystem.

Key responsibilities

• Digital ideation: propose new ideas, research and interaction approaches for TTEC's brands, and implement innovative tools for UX, animation and graphics
• Create UI and interaction designs with data visualization, and test, measure and refine digital assets and web experiences
• Produce low- and high-fidelity wireframes, prototypes and experience concepts
• Lead design elements, presentations, sales materials and other corporate and marketing documents
• Facilitate stakeholder discussions, present design rationales and creative recommendations
• Independently manage medium- to large-scale design initiatives from concept to delivery
• Partner with marketing, product and implementation teams to improve UX, visual quality and performance of web channels
• Design and refine site architecture, wireframes, templates, navigation, landing pages, user journeys and campaign experiences
• Ensure brand consistency while evolving design systems, patterns and communication approaches

Required profile

• Bachelor's degree in Graphic Design, Digital Design, UX/UI or a related field
• 6+ years of experience in graphic and digital design, focused on web environments
• Bilingual conversational English is a must-have; work is done alongside a global marketing team
• Strong portfolio showing creativity, attention to detail, design thinking and a wide range of styles
• Experience designing and optimizing websites, landing pages, microsites and interactive web components for B2B audiences

Required skills

• Figma and Webflow (Webflow desired)
• Photoshop and Illustrator
• HTML, CSS and modern layout frameworks
• Microsoft Office (Word, PowerPoint)
• Knowledge of design systems, accessibility standards (WCAG) and AI tools for UX/UI prototyping
• Desired: interactive design, motion graphics and basic video production

What we offer

• Excellent compensation and an indefinite contract
• Hybrid routine with a regular office shift
• Paid time off, wellness and healthcare benefits, and tuition reimbursement
• Performance bonus opportunities and eligibility for an annual incentive program