Senior Solutions Engineer

About the role

Software Mind is seeking a Senior Solutions Engineer to join a global enterprise software client focused on cloud‑based tax technology and large‑scale ERP integrations. This highly technical, customer‑facing role tackles complex platform and integration challenges across SAP, Oracle, cloud environments, APIs, and distributed systems.

Key responsibilities

• Act as the top technical escalation point for mission‑critical customer environments.
• Collaborate with Engineering, Product, Cloud Operations, and Customer Success to resolve high‑impact production issues.
• Lead root‑cause investigations and drive platform improvements.
• Mentor junior engineers and champion technical initiatives across teams.
• Support cloud‑native and SaaS environments on AWS, Azure, OCI, or similar platforms.

Required profile

• 7+ years in technical support, enterprise applications, software engineering, or site reliability engineering.
• Proven experience troubleshooting enterprise application ecosystems and distributed systems in production.
• Strong communication skills and ability to work with cross‑functional stakeholders.
• Fluent English (C1 level or higher), both written and spoken.

Required skills

• REST and SOAP APIs, XML/JSON, OAuth 2.0, JDBC, HTTP/HTTPS, RFC/JCo, OData.
• SQL, SQL Server, Oracle, PostgreSQL, SAP HANA, DB2.
• Cloud platforms: AWS, Azure, OCI.
• Linux, Tomcat, Java runtime environments, microservices, multi‑tenant architectures.
• Enterprise integration patterns for SAP and Oracle ecosystems.
• Familiarity with SAP ECC, S/4HANA, SAP BTP, Oracle ERP Cloud, EBS, PeopleSoft, JD Edwards, NetSuite (nice to have).