Supply Chain Coordinator – Spare Parts Management

About the role

Wärtsilä is seeking a Supply Chain Coordinator to oversee spare‑parts quotations, orders and deliveries for its maritime customers. Based in Bogotá, the role combines order processing, customer liaison and internal coordination to ensure timely, high‑quality service.

Key responsibilities

• Act as the main point of contact for spare parts quotations, orders, deliveries and non‑conformities.
• Liaise between customers and the various internal departments involved in the spare parts delivery process.
• Manage and coordinate quotations and orders in line with work procedures, guidelines and local requirements.
• Maintain the highest level of quality and responsiveness in quotations and order processing.
• Ensure proper use of customer master data and handling instructions when processing quotations and orders.
• Actively monitor the order backlog in collaboration with the sales team.
• Track and communicate spare parts delivery information to customers in a timely manner.

Required profile

• Bachelor’s degree in Business Administration, Industrial Engineering, International Logistics or a related field.
• Advanced English communication skills (mandatory).
• At least 4 years of experience in supply‑chain roles.
• Intermediate to advanced proficiency in Portuguese.
• Previous customer‑service experience.

Required skills

• SAP (experience with SAP for order and quotation management).