System Engineer – DevOps

About the role

Join the Operations team in Bogota and support a global IT organization that delivers enterprise‑grade loyalty platforms. You will work in a 24/7, distributed DevOps/SRE environment focused on high availability, reliability and performance.

Key responsibilities

• Monitor and maintain high‑availability enterprise systems, troubleshoot incidents and perform root‑cause analysis.
• Automate operational processes, improve observability (logs, metrics, alerts) and maintain documentation, runbooks and standards.
• Collaborate with Development, QA, Security and Infrastructure teams to ensure stable releases and support deployments.

Required profile

• 2–5+ years of experience in IT Operations, DevOps, SRE or Infrastructure Support.
• Strong problem‑solving skills, fluent in Spanish and English, and comfortable working in an international, cross‑functional environment.

Required skills

• Linux system administration.
• Scripting with Bash and Python.
• Kubernetes/Docker containerization.
• CI/CD pipelines and Git version control.
• Monitoring and log analysis tools (ELK/Elastic, Prometheus, Grafana).
• Networking fundamentals (TCP/IP, DNS, firewalls, load balancers).
• Familiarity with cloud platforms (AWS, GCP, Azure) is a strong advantage.