Team Lead - Title Operations

About the role

World Business Lenders provides short-term real estate collateralized commercial loans to small and medium-sized businesses in the United States. This Team Lead position leads a team of analysts responsible for title clearance on commercial and residential properties. Working hours are generally 9:00am-6:00pm Eastern Time, Monday to Friday, and the role requires excellent spoken and written English and Spanish.

Key responsibilities

• Lead a team of analysts, assign daily workloads, coach, monitor performance and run quality reviews to ensure accurate and timely title clearance.
• Review commercial and residential title reports and resolve issues in line with company policies and regulatory requirements.
• Collaborate with Production, Processing, Closing, Underwriting and Asset Resolution to keep workflows smooth and issues resolved quickly.
• Oversee the title pipeline, monitor SLAs and remove bottlenecks to avoid closing delays.
• Resolve title issues involving commitments, liens, judgments, legal descriptions, vesting and lien priority so the property is eligible as collateral.
• Prepare affidavits, request payoffs and obtain supporting documents to clear liens and encumbrances.
• Identify collateral risks, escalate complex matters and recommend exceptions when appropriate.
• Work with Processing to obtain the documentation needed to clear title for loan approval.

Required profile

• Four-year college degree in Business Administration or a related field.
• 3-5 years of relevant title experience, including hands-on title curative and clearance work.
• Experience in a lending or mortgage environment, especially processing or closing, is strongly preferred.
• Experience leading or supervising a team, including assigning work, coaching and quality review.
• At least one year of customer support experience.

Required skills

• Strong knowledge of title commitments, liens, judgments, legal descriptions, vesting and lien priority.
• Proficiency in Microsoft Office and internal CRM systems or databases.
• Strong organization, prioritization and time management.

What we offer

• Compensation in USD.
• Paid time off (PTO).
• Fully remote work environment.