Travel Product Specialist - Latin America (Ecuador, Colombia, Brazil, Venezuela)

About the role

Ventura TRAVEL is looking for a Trip Specialist for Latin America to help develop and manage trips across Ecuador, Colombia, Brazil and Venezuela. The role is hands-on, combining product development, supplier management, operational coordination, quality control and problem-solving, and involves working independently with local partners and international teams.

Key responsibilities

• Own and improve the trip portfolio in each destination, working with local partners to create authentic travel experiences.
• Research new services, activities and destinations, and review itineraries, products and operational standards.
• Negotiate prices and conditions with suppliers while protecting service quality.
• Use AI tools to streamline daily tasks, research destinations and improve workflows.
• Check that services are confirmed and delivered according to agreed standards.
• Handle operational challenges, find suitable alternatives and follow up on incidents until resolved.
• Collaborate with Reservations, Operations and Marketing to keep products accurate, ready for sale and ready for delivery.
• Monitor costs, profitability and relevant KPIs to identify risks and continuously improve products and processes.

Required profile

• Professional fluency in Spanish; good working proficiency in English.
• Deep knowledge of the destinations, particularly Brazil, Colombia and Ecuador.
• Experience in the travel industry, destination management or a similar role.
• Experience managing travel products or coordinating destination-related operations.
• Knowledge of the DE and/or FR tourism sector.
• Professional fluency in Portuguese, or the ability to work confidently with Brazilian suppliers and stakeholders.

Required skills

• Negotiation expertise: getting the best deals without compromising quality.
• Data-driven mindset: comfortable working with KPIs for Product and Marketing.
• Creative problem-solving: finding alternatives when faced with obstacles.

What we offer

• Freedom to be creative in achieving results and an international, friendly working environment.
• Quarterly social days and team events.
• Work out of other offices in the Ventura network around the world.
• Opportunities to learn and grow, and regular employee well-being initiatives such as O3 and satisfaction surveys.
• A yearly 2-week offsite and participation in the overall company's profits.