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This job expired on 06/09/2026. It no longer accepts applications.
Trilingual Customer Service Representative SP/EN/FR
GlowTouch Technologies · Barranquilla
Job description
About the role
Join UnifyCX’s growing team in Barranquilla as a Trilingual Customer Service Representative. You will be the first point of contact for members, attorneys and associates, handling inbound and outbound calls related to traffic citations and driving records.
Key responsibilities
- Gather specific information from traffic citations and members' driving records and accurately enter it into the computer system.
- Explain relevant laws, procedures and required paperwork to members, ensuring they understand each step.
- Update membership records, process changes, and maintain precise files in the system.
- Follow attendance policies, adhere to scheduled shifts, and report to the Team Lead.
- Perform additional tasks assigned by the Team Lead.
Required profile
- High school diploma.
- At least 1 year of customer service experience.
- Fluent in English (minimum B2) and French (minimum B2).
Required skills
What we offer
- Opportunity to be a pioneer on a new site.
- Motivated and ambitious team environment.
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GlowTouch Technologies
Barranquilla
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