Executive Assistant – Remote (Bilingual)

About the role

Job Duck is seeking a bilingual Executive Assistant to support a busy legal practice that handles homeowners’ association matters. The role is fully remote and serves as the first point of contact for clients, managing communications and ensuring smooth daily operations.

Key responsibilities

• Assist with administrative tasks to improve operational efficiency.
• Coordinate and support daily administrative operations.
• Follow up with clients on general matters and payment inquiries.
• Serve as gatekeeper by managing communications and directing inquiries.
• Maintain high-quality customer experience during all client interactions.
• Keep organized records and communications within firm systems.
• Draft simple letters and administrative documents as needed.
• Prepare and send physical collection letters and electronic correspondence.
• Respond to emails promptly and professionally.
• Answer incoming phone calls and provide professional assistance.

Required profile

• Experience in administrative support, customer service, reception, or executive assistance.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and stay organized in a fast-paced environment.
• Comfortable handling client communications with professionalism and empathy.
• Proactive problem-solver who asks questions when clarification is needed.
• Ability to work independently with high attention to detail.
• Reliable computer setup with stable internet (minimum 10 Mbps download / 5 Mbps upload) and a quiet, distraction-free remote work environment.

What we offer

• Monthly compensation ranging from 1,060 USD to 1,150 USD.
• Paid time off.
• 100 % remote, full-time, long-term career opportunity.
• Parental leave.
• Opportunities for professional development and training.
• Dedicated support from the Job Duck team.
• Chance to work with clients who share the company’s values.