Talent Acquisition Advisor NAM

About the role

SGS, a global inspection, verification, testing and certification company, is hiring a Talent Acquisition Operations Advisor for its GBS Americas Center in Bogotá. The role delivers high-quality, compliant and efficient Talent Acquisition services for North America, working closely with Lead Recruiters who run interviews, manage hiring manager relationships and oversee recruitment performance. It ensures upstream activities such as sourcing support, candidate pipeline quality, offer preparation, compliance checks and pre-employment data accuracy are precise and consistent.

Key responsibilities

• Support Lead Recruiters with market research, competitor analysis and sourcing channel assessments, keeping candidate pipelines relevant, diverse and aligned with job requirements.
• Manage the end-to-end offer process so that documentation complies with EEO, OFCCP, U.S. state and Canadian provincial regulations, and keep offer data accurate in SmartRecruiters and HR systems.
• Take part in intake meetings, validate job requirements and review requisition data quality.
• Monitor SLA metrics such as approval turnaround times, offer preparation timelines and DocuSign signature completion times, and recommend improvements and workflow standardization.
• Collaborate with HR, Legal and Payroll teams and keep Talent Acquisition SOPs and documentation consistent across the region.

Required profile

• Minimum 3 years in Talent Acquisition Operations or Recruitment Coordination in a multinational, shared services center or executive search firm.
• Mandatory experience with the U.S. and/or Canadian markets; previous HR Operations experience is an asset.
• Bachelor's degree in Business Administration, Psychology, Human Resources or a related field.
• English at B2 level, able to interpret legal and contractual documents; French at an equivalent level for Canadian operations.

Required skills

• Applicant tracking systems, preferably SmartRecruiters.
• DocuSign or similar offer management automation tools.
• Advanced Excel or data analysis and reporting is an asset.

Working hours Monday to Friday 8:00am to 5:00pm, hybrid arrangement, under an indefinite contract with GBS Americas by SGS.