Account Manager II - Specialty Chemicals, Industrial Applications

About the role

Clariant is looking for an Account Manager II to manage and develop its strategic customer portfolio across Chile, Peru and Colombia. The role acts as the primary commercial contact for key accounts in coatings and construction, lubricants and other industrial markets, and works in a hybrid setting.

Key responsibilities

• Own and manage a portfolio of established customers, accountable for revenue retention, margin performance, forecast accuracy, working capital and customer satisfaction.
• Act as the main commercial contact for strategic accounts, building relationships with procurement, technical, operations and executive stakeholders.
• Design and run account plans focused on retention, contract continuity, service quality, profitability and organic growth.
• Lead commercial reviews, pricing negotiations, contract renewals and administration, and manage overdue balances.
• Maintain customer plans, demand forecasts and CRM records, and monitor consumption trends, service levels and risks.
• Coordinate with Technical Service, Customer Service, Supply Chain and Credit to resolve issues and ensure reliable delivery.
• Identify and qualify new-business opportunities within existing accounts and work with Business Development.
• Track portfolio performance against KPIs (revenue, margin, OTIF, forecast accuracy, overdue) and act on gaps.
• Visit customers regularly across the three countries and manage distributor relationships where applicable.
• Analyse competitive dynamics, raw-material volatility, currency movements and market trends to protect volume and margins.

Required profile

• College degree in Chemistry, Chemical Engineering, Industrial Engineering or Business Administration.
• Minimum 5 years of B2B account management in specialty chemicals or related industrial markets.
• Solid knowledge of Chile, Peru and Colombia markets and of coatings, construction, lubricants and other industrial applications.
• Fluent Spanish and professional-level English; Portuguese is an advantage.
• Regular travel across Chile, Peru and Colombia is required.

Required skills

• Customer relationship management, account planning, pricing discipline, contract negotiation and renewal.
• Demand forecasting, CRM management and account-performance analytics.
• CRM platforms such as Salesforce and advanced Excel; SAP or similar ERP systems desirable.

What we offer

• Direct hiring by the company at a leading multinational.
• Competitive salary based on location and responsibilities.
• Hybrid work model.
• Additional benefits available upon request according to Colombian law and policy.