Air Logistics Revenue Care Team Leader

About the role

Kuehne+Nagel is looking for an Air Logistics Revenue Care Team Leader within its Freight Forwarding team. You will oversee the quality and timeliness of financial information across air import and export shipments, ensuring accurate cost accruals, effective financial controls and compliance with key performance indicators. The role combines team leadership, data analysis and continuous improvement to prevent operational delays, protect customer service levels and improve shipment profitability.

Key responsibilities

• Coordinate the Revenue Care team's daily activities, make sure customer-specific instructions are understood and followed, and promote knowledge sharing, collaboration and continuous development.
• Oversee invoice and credit note creation, validate the financial accuracy of operational files and ensure automated cost accruals are correctly configured and maintained.
• Monitor the FSL process from expected gross profit confirmation through cost accruals and file closure, tracking process speed, accuracy, monthly accruals, deferred files and customer profitability deviations.
• Analyze team KPIs, reports and business intelligence data to find bottlenecks, address overdue or unnecessary open tasks, coordinate improvement plans and keep SLAs and financial deadlines in line.
• Act as the main escalation point for financial issues, advise Operations and Customer Service teams on financial matters, collaborate across teams and support month-end closing.

Required profile

• Professional degree in International Trade, Finance, Economics or a related field; a postgraduate specialization is desirable.
• At least 2 years of experience in a similar position and 2 years of team management experience.
• Advanced English level.

Required skills

• Strong financial acumen, attention to detail and problem-solving.
• Ability to analyze operational data, prepare reports and presentations.
• Intermediate to advanced Microsoft Excel.

What we offer

• Leadership development leading a specialized team in an international Air Logistics environment.
• Financial and business exposure on shipment profitability, gross profit, cost accruals and financial performance.
• Cross-functional collaboration with operational, customer service and financial teams.
• Continuous improvement through KPIs, reporting, audits and data analysis.