Bilingual Social Media Engagement & Operations Coordinator

About the role

We are seeking an organized, proactive individual to support the founder of a growing business. The role centers on LinkedIn engagement, lead follow‑up, handling calls and email, and keeping daily office tasks on track.

Key responsibilities

• Engage with potential clients on LinkedIn through comments, messages, and follow‑ups.
• Respond to leads, move conversations toward scheduled meetings, and draft occasional social media posts.
• Monitor the business inbox, answer routine emails, and alert the founder to urgent matters.
• Answer incoming calls in English and Spanish, take messages, and follow up as needed.
• Track conversations, appointments, and outstanding tasks while seeking ways to improve engagement and operations.

Required profile

• Hands‑on experience with LinkedIn engagement and social media communication.
• Strong written English and confident spoken English and Spanish.
• Background in lead follow‑up, customer service, office coordination, or executive support.
• Professional, personable communication style and good judgment about involving the founder.
• Reliable availability during California business hours and ability to work independently.

Required skills

• LinkedIn
• ChatGPT
• Claude