Customer Service Agent – Hospitality & Tourism
KEUKENEXPO · Bogotá
Job description
About the role
Join ATAIN’s dynamic team as a bilingual Customer Service Agent supporting major hospitality and tourism brands. You will handle inbound calls from interested customers, providing professional assistance and guiding them through bookings and reservations.
Key responsibilities
- Handle inbound calls from customers interested in travel, hotel, and airline services.
- Provide professional assistance and answer customer inquiries.
- Guide customers through bookings and reservation processes.
- Maintain high service quality and resolve issues promptly.
Required profile
- English level B2 or higher (spoken and written).
- High school diploma.
- Experience in customer service, travel, tourism, or BPO (preferred).
- Availability to work onsite in Bogotá.
- Strong communication and problem‑solving abilities.
What we offer
- Competitive salary of 3,000,000 COP.
- Indefinite‑term contract with full legal benefits.
- Two days off per week.
- Growth and career development opportunities.
- Dynamic and multicultural work environment.
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Published 1 day ago
Expires 1 month from now
6 views · 0 interested
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KEUKENEXPO
Bogotá