Customer Service Representative – English (Pereira)

taskus

New

🇬🇧 English

Job description

About the role

TaskUs is looking for a bilingual Customer Service Representative to handle inbound and outbound calls, as well as email and live‑chat inquiries. The role focuses on delivering high‑quality customer experiences in line with client guidelines.

Key responsibilities

Answer inbound calls and make outbound calls as required by the campaign.
Respond to customer inquiries via email and live‑chat, ensuring timely and accurate information.
Maintain high customer satisfaction by following quality standards set by the client.

Required profile

Advanced English proficiency with strong verbal and written communication skills.
Full‑time availability (48 hours per week) and residence in Cali, Palmira, Yumbo or Jamundí.
Commitment to professional call handling and adherence to quality guidelines.

What we offer

Competitive salary plus bonuses.
Prepaid medical coverage (100% for employee, 50% for two family members), dental plan, and life insurance.
Wellness programs, People‑First culture, two days off, birthday leave, and growth opportunities.
Limited‑hour door‑to‑door transportation.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec taskus.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Source : ats:workday

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Published 15 hours ago

Expires 1 month from now

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