Customer Service Representative
TaskUs · Cali
Job description
About the role
TaskUs is seeking a highly motivated Customer Service Representative to join its Cali Norte team. You will handle inbound and outbound calls, as well as email and live‑chat inquiries, ensuring timely and accurate resolutions for customers.
Key responsibilities
- Manage inbound and outbound calls, providing professional support.
- Respond to customer inquiries via email and live chat, aiming for high satisfaction.
- Follow quality guidelines set by the client to maintain service standards.
- Participate in continuous training and self‑improvement programs.
Required profile
- Strong problem‑solving and critical‑thinking abilities focused on issue resolution.
- Excellent verbal and written communication skills in English.
- Flexibility to work shifting schedules and multitask with high attention to detail.
- Willingness to engage in training and development initiatives.
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Published 3 hours ago
Expires 1 month from now
4 views · 0 interested
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TaskUs
Cali