Director, Technology Investment & Operations

About the role

The Director, Technology Investment & Operations provides strategic leadership across GTech investment planning, financial performance, operational governance and supplier management. Acting as a senior partner to GTech leadership, Finance & Accounting, FP&A, Procurement, Legal and technology delivery leaders, the Director turns complex spend, capacity, portfolio and supplier performance information into clear recommendations that strengthen forecasting, investment decisions, cost optimization, accountability and operational outcomes.

Key responsibilities

• Lead GTech investment planning, budgeting, forecasting and multi-year outlooks across operating expense, capital expenditure, portfolios, workforce, managed services and technology run costs, linking business cases, funding decisions and value-realization measures
• Provide scenario analysis and decision support for investments, sourcing, workforce, capacity, cost risks and transformation opportunities
• Establish operating rhythms and executive reporting integrating financial performance, portfolio execution, capacity, supplier delivery, service performance, risks and decisions
• Define and monitor financial, investment, supplier and operational KPIs and KRIs, and improve reporting reliability, controls, documentation and audit readiness
• Oversee supplier governance, contract financial administration, purchasing commitments, invoice validation, reconciliation and payment controls, and support negotiations, renewals, sourcing, disputes and cost optimization
• Lead and develop global teams for technology financial management, reporting, supplier governance, commercial operations and operational analytics
• Build partnerships across GTech, Finance, Procurement, Legal and delivery organizations, and drive a roadmap for standardization, data governance, reporting, workflow automation and management insight using SAP, Ariba, ServiceNow, enterprise planning tools, BI solutions, Excel and PowerPoint

Required profile

• Bachelor's degree in Finance, Accounting, Business Administration, Information Technology, Economics or a related field; an MBA, advanced degree, CPA, CMA, CFA or similar certification is preferred
• 12+ years of progressive experience in technology finance, FP&A, investment analysis, technology operations, supplier management, consulting or managed services, including 5+ years leading teams and complex workstreams
• Proven experience managing large, multi-category technology cost bases and preparing executive-facing financial, investment and performance materials
• Demonstrated success leading investment governance, planning, cost optimization, supplier oversight, operational performance or finance transformation in a complex enterprise environment

Required skills

• Deep expertise in technology investment management, FP&A, budgeting, forecasting, financial modeling and executive reporting
• Strong understanding of technology cost structures: infrastructure, cloud, software, managed services, portfolios, capital expenditure and workforce capacity
• Experience in sourcing, outsourcing governance, strategic supplier management, complex contracts, service performance and commercial negotiations
• Leadership, stakeholder management, negotiation, analytical problem-solving, data governance, process improvement and executive communication