Freight Dispatcher (Hybrid, Medellín)

About the role

The Dispatcher will join a cross‑border logistics provider, handling rate negotiations, shipment scheduling and carrier coordination. This full‑time hybrid position is based in Medellín with occasional remote work.

Key responsibilities

• Negotiate freight rates with carriers to secure competitive pricing while maintaining service quality.
• Coordinate and schedule shipments across North America, ensuring on‑time pickup and delivery.
• Maintain accurate documentation by updating the Transportation Management System (TMS), load details and customer records.
• Ensure compliance with customer requirements, company procedures and service standards.
• Assist with insurance claims and resolve related issues.
• Develop and sustain strong carrier relationships to guarantee capacity and performance.

Required profile

• Minimum of 2 years experience as a dispatcher in a freight brokerage.
• Advanced English proficiency (B2‑C1).
• Based in Medellín.
• Bachelor’s degree in International Business or a related field.
• Strong organizational and communication abilities.

Required skills

• Transportation Management System (TMS) proficiency.

What we offer

• Competitive base salary, adjusted to experience.
• Annual bonus after one year of service.
• Opportunities for professional growth within an international logistics company.
• Exposure to U.S. and Canadian logistics operations.
• Collaborative and dynamic work environment.