Global Fleet Enablement Manager, Transformation and Technology

About the role

The Global Fleet Enablement Manager owns a portfolio of global fleet transformation initiatives covering process design, technology enablement, automation, governance, change and employee experience. The role leads and manages global initiatives and projects and helps shape the strategy to optimize J&J's fleet function for Fleet Eligible Employees while supporting fleet operations. It reports to the Global Services Fleet Enablement Lead.

Key responsibilities

• Drive and execute complex, global-scale transformation initiatives as project lead and change agent, covering process design, technology enablement, automation, policy implementation, governance and employee experience.
• Define project governance and partner with stakeholders, business partners, IT teams and subject-matter experts to lead teams through project execution.
• Build, implement and scale digital solutions, automation, analytics and AI solutions integrated into fleet management processes to reduce manual work and improve efficiency.
• Collaborate cross-functionally and across regions to identify process inefficiencies and improve the employee experience.
• Report on project status, escalate roadblocks and evaluate risks so projects meet their objectives, targets and KPIs on time.
• Facilitate meetings and workshops that foster open communication and shared goals.

Required profile

• Bachelor's degree in Business Administration, Logistics, Supply Chain, Operations Management, IT or a related field.
• 8+ years of experience in project management, business process design, process governance and global process standardization and automation.
• Proven experience with global transformation, process redesign and technology-enablement initiatives across global operations and time zones.
• Preferred: Master's degree, consulting background in transformation and change management, and certification such as PMP, Scrum or Lean Six Sigma.

Required skills

• Building and implementing digital, automation, analytics and AI solutions, including testing and hypercare.
• Navigating enabling technology platforms and digital tools to design change requests for automation.
• Organizational, project management and communication skills, able to lead global teams and engage executives.
• Data-driven mindset and problem-solving skills.
• Preferred: experience with Workday and ServiceNow, and understanding of fleet terminology or previous fleet management experience.