Head of HUB Bogotá

About the role

B. Braun is looking for a Head of HUB Bogotá to establish, lead and scale its Global Business Services (GBS) Hub, with full accountability for strategy, operations, people and service delivery. The role drives the transition, stabilization and optimization of services into the Hub, initially focusing on the Americas Region, while supporting the evolution of B. Braun's global GBS operating model. It also represents the Hub externally to strengthen B. Braun's presence and reputation in the local market.

Key responsibilities

• Define and execute the Bogotá Hub strategy aligned with the GBS roadmap and business priorities, driving growth, scalability and long-term value.
• Lead the Hub as a unified, high-performing organization and foster collaboration, alignment and accountability among leadership teams.
• Ensure consistent delivery of high-quality services, operational excellence, compliance and service reliability.
• Lead service transitions into the Hub, ensuring business continuity and operational readiness, and champion digitalization, automation and process standardization.
• Build trusted relationships with senior business leaders and key stakeholders, manage escalations, risks and competing priorities, and align service delivery with business requirements.
• Foster a culture of accountability, collaboration, continuous learning and inclusion, and support the attraction, retention and growth of top talent.
• Represent the Hub internally and externally, building relationships with industry partners, professional networks, academic institutions and local stakeholders.
• Set performance metrics and governance frameworks, monitor service outcomes and customer satisfaction, and drive continuous improvement.

Required profile

• 15+ years of professional experience, including 8+ years leading SSC or GBS organizations.
• Proven leadership of large-scale operations and strong people leadership capabilities.
• Experience across multiple functions, including at least three of Finance, People Services, Procurement and IT.
• Demonstrated success in business transformation, service transitions and operational excellence initiatives.
• Experience managing budgets in global environments.
• Strong executive stakeholder management and communication skills.
• Fluent English required; Portuguese and Lean Six Sigma certifications are a plus.