HR Operations Analyst

About the role

Johnson & Johnson's Innovative Medicine business is looking for an HR Operations Analyst in Bogotá, Colombia. The role supports recruitment and onboarding operations across Latin America, keeping employee records accurate and compliant with local labour regulations.

Key responsibilities

• Receive, assign, classify, update and process HR cases, including complex and country-specific requests.
• Execute employee lifecycle transactions such as new hires, promotions, lateral moves and demotions.
• Prepare employment documentation, including offer letters, labour contracts and hiring packages.
• Coordinate onboarding, including social security affiliations and registration with local labour authorities.
• Maintain employee information with accuracy, completeness, confidentiality and data integrity.
• Monitor case queues and deliver services in line with service-level agreements and performance metrics.
• Identify operational challenges and improvement opportunities, escalate them when appropriate, and maintain knowledge management resources.
• Promote the use of HR self-service tools and systems, and ensure compliance with company policies and labour regulations across Latin America.

Required profile

• High school diploma and 1 to 2 years of related professional experience.
• Fully bilingual in English and Spanish; Portuguese is preferred.
• Strong customer orientation, sound judgment, discretion, professionalism and confidentiality.