IBM iSeries (AS/400) Infrastructure Support – L1
GeorgiaTEK Systems Inc.
Job description
About the role
This is a Level 1 support position for IBM iSeries (AS/400) infrastructure, based in Medellín or Bogotá, Colombia, working 100% remotely. The role covers system monitoring, job and backup management, user administration and incident handling, with strong production support and shift handover experience required.
Key responsibilities
- Monitor LPARs, jobs, subsystems, CPU, memory, disk and overall system health
- Manage jobs and queues: hold, release, end, and handle failed or stuck jobs
- Monitor backups via BRMS, including backup failures and unsaved objects
- Manage user administration: profiles, passwords and access rights
- Monitor IFS and storage
- Perform basic TCP/IP and network troubleshooting
- Monitor IBM Power, HMC and VIOS systems
- Handle incidents, follow ITIL processes, respect SLAs and escalate to L2/L3 when needed
Required profile
- 2 to 4 years of experience with IBM i/AS400, production monitoring, job management, backup/BRMS, LPAR/HMC/VIOS and basic networking
- Strong production support and shift handover experience
Required skills
- IBM i / AS400 system monitoring and L1 support
- Job and queue management
- Backup monitoring (BRMS)
- User administration and IFS monitoring
- Basic TCP/IP and network troubleshooting
- Incident management, ITIL and SLA awareness
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Published 12 hours ago
Expires 1 month from now
4 views · 0 interested
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GeorgiaTEK Systems Inc.