Inside Sales Representative - Energy Services

About the role

A results-driven sales professional is sought to promote energy services to customers in the United States. The role focuses on outbound sales to interested or pre-qualified prospects, identifying customer needs, presenting suitable energy service plans and closing sales. It does not involve cold calling. Candidates need at least one year of contact center or phone-based sales experience, strong English and a track record of meeting sales targets.

Key responsibilities

• Make outbound calls to potential customers to promote and sell energy services.
• Present energy plans, products and service options, explaining their benefits and value.
• Identify customer needs and recommend suitable solutions.
• Handle objections, questions and concerns to drive conversion and close sales.
• Build rapport and strong customer relationships through persuasive, professional communication.
• Meet and exceed sales targets, conversion rates and other KPIs.
• Maintain accurate customer information and sales records in the company's systems.
• Follow sales procedures, scripts and compliance guidelines, and improve techniques through feedback and coaching.

Required profile

• At least one year of sales experience in a contact center, BPO or phone-based sales environment.
• Advanced English (B2+/C1) with excellent verbal communication and comprehension.
• Previous experience selling energy plans or related services is highly desirable but not mandatory.
• Strong sales, negotiation, persuasion and objection-handling skills.
• Proven ability to meet and exceed sales targets.
• Ability to build rapport and influence purchasing decisions over the phone, and to work independently.

Required skills

• Proficiency in computer use and navigating multiple systems at once.
• Quick adaptation to sales processes, product knowledge and training.
• Self-motivated, proactive and goal-oriented.