Junior IT Systems Engineer

About the role

We are looking for a Junior IT Systems professional to join Atlas Bench’s internal operations team in Bogotá. The role offers hands‑on experience supporting hardware, software and network environments for a fast‑growing, globally‑connected company.

Key responsibilities

• Provide first‑line technical support to internal staff, troubleshooting hardware, software and connectivity issues.
• Configure, deploy and maintain laptops, desktops, monitors and peripherals for new and existing employees.
• Maintain an up‑to‑date inventory of equipment, licenses and assets.
• Create, modify and deactivate user accounts in Google Workspace, Slack and other SaaS platforms, ensuring proper access controls.
• Assist with monitoring and maintaining office network components such as Wi‑Fi, switches and VPN configurations, escalating complex issues as needed.
• Apply patches, security updates and IT policies to keep devices and systems current.
• Collaborate with HR and Operations on onboarding/off‑boarding processes and document internal procedures.

Required profile

• Strong written and verbal English communication skills.
• Based in Bogotá, Colombia and able to work on‑site.
• Early‑career professional eager to learn and take ownership of tasks.
• Ability to work in a fast‑paced, globally distributed environment.

Required skills

• Google Workspace
• Slack
• VPN configuration
• Wi‑Fi and network switch management

What we offer

• Exposure to enterprise‑level tools and cloud‑focused projects.
• Opportunities for professional growth within a Platinum Atlassian partner.
• Collaborative team environment with mentorship from senior IT staff.