Product Engineer - Conversational Commerce

About the role

Zubale is a technology company that helps retailers grow in eCommerce through two products: Flexifleet, a marketplace for picking, packing and delivery, and Consumer Connect, an AI-powered conversational commerce tool on WhatsApp. It is looking for a Product Engineer who owns features end to end, from idea to production, and uses AI at every step. This is an external contractor role.

Key responsibilities

• Own Consumer Connect, the AI-native conversational commerce product on WhatsApp, and grow it with clients
• Build and ship features end to end, from idea to production, across frontend and backend
• Build and evolve customer-facing AI agents that sell and serve on WhatsApp
• Work with clients to turn their problems into product, and customize the product by industry (pharma, groceries, fashion)
• Create reusable components, abstractions and workflows that speed up the team
• Use Claude and Cursor to accelerate development and debugging
• Gather early feedback and continuously improve what you build

Required profile

• Bachelor's degree or equivalent experience in a quantitative field such as Computer Science or Engineering
• Strong conversational commerce experience: customer-facing AI agents or chatbots that scaled to thousands of users, ideally at a conversational AI or e-commerce company
• Experience working directly with external clients and stakeholder management with a non-technical audience
• Entrepreneurial mindset and ability to own a product

Required skills

• WhatsApp Business API development
• Full-stack development and agentic AI systems
• Botpress (low-code flows)
• React, Next.js, TypeScript, JavaScript, Node.js
• NestJS, FastAPI, LangGraph, ADK, multi-agent frameworks
• Docker, Kubernetes, GCP
• Plus: Elixir, Scala, Rust, mobile development (React Native, iOS, Android, Swift, Kotlin)

What we offer

• External contractor role
• 20 days of time off
• An elite developer experience with no bureaucracy
• A chance to build in an AI-first culture with high engineering standards