Project Manager – Multilingual (English, Spanish, Portuguese)

About the role

Orquest is looking for an experienced Project Manager to lead the implementation of its AI‑driven retail solutions. You will act as the central point of contact for clients, ensuring projects are delivered on time, within scope, and with measurable value.

Key responsibilities

• Define and maintain the project governance model, establishing communication channels and decision‑making forums with client stakeholders.
• Set clear expectations, negotiate realistic commitments, and prevent scope creep.
• Manage the full project timeline from sales handover through discovery, data maturation, and delivery.
• Create realistic work plans based on technical complexity, validated with solutions architects and product teams.
• Coordinate multidisciplinary internal teams, remove blockers, and foster collaboration.
• Establish KPIs and activate a Voice of the Customer program to monitor project health and value delivery.
• Proactively map risks, lead crisis communication, and guide teams through high‑pressure situations.
• Ensure a seamless handover to the Customer Success team, delivering a trained and engaged client.

Required profile

• 3–5+ years of experience managing complex SaaS implementations.
• Proven ability to lead relationships with demanding clients and global accounts.
• Degree in Project Management or equivalent experience in software project management.
• Professional fluency in English, Spanish, and Portuguese; additional languages are a plus.
• Willingness to travel internationally as needed.

Required skills

What we offer

• Opportunity to work at the intersection of AI, retail, and machine learning.
• Collaborative, fast‑growing environment with global impact.
• Professional development and exposure to multinational clients.