Remote Dispatcher – Transportation Coordination

About the role

We are seeking a full‑time remote Dispatcher to coordinate daily transportation activities for our Full Truckload, drayage and distribution services. The role involves scheduling loads, assigning drivers, and ensuring shipments are delivered on time while maintaining excellent communication with drivers and customers.

Key responsibilities

• Schedule and assign loads to drivers using our dispatch system.
• Monitor routes and shipment status, updating the TMS in real time.
• Communicate proactively with drivers regarding pickups, deliveries, delays or route changes.
• Provide customers with timely shipment updates and respond to service inquiries.
• Collaborate with operations and brokerage teams to optimise capacity and meet service commitments.
• Review load documentation, verify details and ensure compliance with safety and record‑keeping procedures.

Required profile

• Experience in dispatching, transportation coordination or a related logistics role.
• Strong communication and customer‑service abilities.
• Ability to work independently in a remote environment with high reliability and attention to detail.
• High school diploma or equivalent; logistics or supply‑chain training is a plus.
• Flexibility to adjust schedule as needed to support business and customer needs.

Required skills

• Proficiency with dispatch and TMS platforms, specifically Trinium.
• Competence in common office software, especially spreadsheets.
• Basic email handling skills.