Remote Executive Assistant / Business Operations Support (LATAM)

About the role

FreedUp is looking for a highly organized, detail-oriented Executive Assistant / Operations Support Specialist to support the founder of a growing corporate gifting business. This is a full-time, fully remote position that blends executive support, sales assistance, customer service and light operations coordination. It suits someone who works independently, enjoys variety and takes pride in the small details that keep a business running smoothly. The role is based in LATAM and pays $1,000-$1,700 per month depending on experience.

Key responsibilities

• Set up and configure Odoo as the company's CRM, migrate order tracking from Apple Notes into Odoo, and own the email back-and-forth for taking and confirming orders, including custom artwork and branding details
• Coordinate with internal staff on production hand-offs, such as custom leather stamp orders for branded items
• Build and maintain a personal CRM to track leads and relationships, and support the founder's sales process: prospecting, follow-ups and scheduling
• Manage the founder's relationship-gifting practice, such as sending care packages and gifts to people who engage with him on LinkedIn
• Handle corporate gifting orders (custom logos, bulk quantities) from intake through fulfillment, tracking order specs, logos, quantities and deadlines with production
• Monitor inventory levels and flag reorder needs, and track production status and timelines with the production manager
• Assist with content scheduling and basic social media management, and support marketing initiatives tied to corporate gifting and brand visibility
• Maintain Inbox Zero across email, calls and texts, optimize the founder's calendar (meetings, prep, follow-ups), and send birthday and occasion reminders
• Set up the founder on Notion, extract action items from email into a to-do system, run a daily shutdown routine and a weekly planning process, and compile a recurring company scorecard
• Manage communications with vendors and suppliers, and track orders, deliveries and vendor relationships

Required profile

• 3+ years of experience as an Executive Assistant, Office Manager or Operations Support specialist
• Proven experience managing email and calendar systems and scheduling for an executive or founder
• Comfort managing multiple workstreams (admin, sales support, logistics) without close supervision
• Strong written and verbal English, and a process for catching errors early
• A reliable home workspace with backup internet and equipment, available full-time during US business hours (Central Time overlap preferred)

Required skills

• CRM tools (HubSpot, Zoho, Salesforce, Monday.com, or similar); comfort with Odoo or strong aptitude to learn it
• Nice to have: inventory or production tracking experience, corporate gifting knowledge, social media or graphic design basics (e.g. Canva), and prior experience supporting a founder or small business owner

What we offer

• International experience and the opportunity to work remotely from anywhere
• Supportive, collaborative team environment and learning and development opportunities
• Potential performance bonuses, PTO and HMO after 3 months