Sales and Account Manager, Airports and Borders - Latin America and Caribbean

About the role

Amadeus is looking for a Sales and Account Manager for its Airports and Borders business, covering Latin America and the Caribbean with a primary focus on the Caribbean. The role is permanent and full-time, hybrid with 50% of the time spent onsite, and covers locations in the USA (Atlanta, Dallas or Miami), Costa Rica and Colombia (Bogotá). Relocation assistance is not available; candidates must be legally authorized to work in the United States.

Key responsibilities

• Grow the Airports and Borders business across Latin America and the Caribbean, shaping and executing a territory plan focused on Caribbean opportunities.
• Develop new and existing accounts through consultative selling, linking customer needs with technology solutions and clear business value.
• Build trusted relationships with senior commercial, operational and technical stakeholders and support informed buying decisions.
• Own complex sales cycles, including tender responses and commercial negotiations.
• Work with solution specialists, product, delivery and commercial colleagues to develop proposals and support the handover from sale to delivery.
• Maintain a disciplined pipeline and reliable forecasts, identifying risks and guiding next actions.
• Manage small to medium customers, monitor satisfaction and business costs, and ensure new products and solutions are delivered on time.

Required profile

• At least 10 years of experience in airports IT or border control IT technology or solution sales, with a track record of developing accounts and closing complex enterprise deals.
• Bachelor's degree in business, marketing, engineering, information technology or a related field, or equivalent experience.
• Ability to build senior stakeholder relationships, negotiate commercial agreements and forecast independently.
• English communication; Spanish and/or French is a plus.
• Preferred: experience with Caribbean markets and airport or border-authority customers, including their procurement processes.