Sales Development Representative – Remote (Colombia)

About the role

We are looking for a dynamic, fully bilingual Sales Development Representative to join our remote team in Colombia. The role focuses on qualifying leads, presenting our security solutions, and scheduling on‑site appointments for field sales colleagues. You will work in a high‑call‑volume environment, using persuasive communication to engage prospective clients.

Key responsibilities

• Make a minimum of 50 outbound calls per day using a provided database.
• Use Salesforce to log call outcomes, manage leads, and track follow‑ups.
• Present security solutions clearly to prospects and schedule in‑person meetings for field sales representatives.
• Perform diligent follow‑ups with previous contacts within a 2‑ to 4‑month window.
• Maintain detailed records and ensure timely communication.
• Continuously learn about the company’s security offerings through training materials.

Required profile

• Fully bilingual in English (B2 level) and Spanish, both written and spoken.
• Proven experience in telemarketing, inside sales, or lead generation.
• Comfortable making high volumes of outbound calls daily.
• Resilient in handling rejections and committed to outreach goals.
• Ability to work independently and manage time effectively.

Required skills

• Salesforce CRM.
• Microsoft Excel.
• Canvas (platform experience is a plus).