Salesforce Technical Architect – AI & Agentforce

About the role

NeuraFlash, part of Accenture, is seeking a seasoned Salesforce Technical Architect to lead the design and delivery of AI‑driven Agentforce solutions. You will work remotely from Colombia, collaborating with a multidisciplinary AI team to create innovative, customer‑centric experiences.

Key responsibilities

• Architect end‑to‑end Agentforce solutions, including topics, instructions, actions, automation, and data structures.
• Explore the limits of Agentforce agents and devise novel approaches to meet business objectives.
• Partner with customers, project managers, solution architects, developers, and UX designers to translate requirements into robust technical designs.
• Oversee the full project lifecycle—from design and development through testing and deployment.
• Stay current with new Salesforce products and emerging technical capabilities.

Required profile

• Minimum 6 years of experience in application and software development.
• At least 4 years of hands‑on experience with Salesforce platforms.
• Proven ability to lead technical design and delivery for complex solutions.
• Strong communication skills to work with cross‑functional teams and clients.

Required skills

• Salesforce (including Einstein, Service Cloud Voice)
• Agentforce platform
• AWS services (e.g., Amazon Connect)
• AI and generative AI concepts
• Software development best practices and automation