Talent Acquisition Advisor - North America

About the role

The Talent Acquisition Operations Advisor delivers high-quality, compliant and efficient recruitment services for North America from the GBS Americas Center in Bogotá. Working closely with Lead Recruiters in North America, the role ensures that upstream activities such as sourcing support, candidate pipeline quality, offer preparation, compliance checks and pre-employment data accuracy are precise and consistent. It is a permanent, hybrid position open Monday to Friday, 8:00am to 5:00pm.

Key responsibilities

• Support Lead Recruiters with market research, competitor analysis and sourcing channel assessments, keeping candidate pipelines relevant, diverse and aligned with job requirements.
• Manage the end-to-end offer process so that documentation complies with EEO, OFCCP, U.S. state and Canadian provincial regulations, and keep offer data accurate in SmartRecruiters and HR systems.
• Take part in intake meetings, validate job requirements and review requisition data quality.
• Monitor SLA metrics such as approval turnaround times, offer preparation timelines and DocuSign signature completion times, and recommend improvements and workflow standardization.
• Collaborate with HR, Legal and Payroll teams and maintain documentation in line with global policies and regional SOPs.

Required profile

• Minimum 3 years of experience in Talent Acquisition Operations or Recruitment Coordination in a multinational, shared services or executive search environment; experience with U.S. and/or Canadian markets is mandatory.
• Bachelor's degree in Business Administration, Psychology, Human Resources or a related field.
• English at B2 level, able to interpret legal and contractual documents; French at an equivalent level for Canadian operations.
• Attention to detail, analytical skills, reliability and discretion, and ability to handle competing priorities.

Required skills

• Applicant tracking systems, preferably SmartRecruiters.
• DocuSign or similar offer management tools.
• Advanced Excel or data analysis and reporting is an asset.